Welcome to the Deafness Matters Website

As you may be aware, under the Equality Act 2010 all organisations and service providers are are expected to make reasonable adjustments to allow Deaf, Deafened, Hard of Hearing and Deafblind people the same access to their services as hearing people.

Deafness Matters offers a variety of courses in Deaf Awareness to help you achieve this.

Courses can be tailored to suit your requirements e.g. you may have a deaf or hard of hearing employee, or want your staff to be able to communicate clearly with deaf and hard of hearing customers.

We also offer training in the use of Text Relay and textphones for communicating with deaf people. All courses are taught by a hearing impaired tutor so you can start practicing skills learnt on the course straight away.

What courses do we offer?

  • An introductory course of 2 hours
  • A half-day course (3 hours)

For further information on the courses please click on the links on the left.

If you would like information on future courses please contact us at: enquiries@deafnessmatters.org